1. The personal data (as defined in the Data Protection Act 1998) that you supply to us (“Your Personal Data”) are held by Mandon Software Limited and are kept confidential on our secure database.
  2. We may use Your Personal Data to provide you with information regarding our products and services, for administration and accounting, for marketing, to respond to complaints and to ensure that the content of our website (www.mandon.co.uk) and the products and services that we offer are tailored to your needs and interests (“the Purposes”).
  3. We take appropriate measures to ensure that personal data are kept secure and are kept for only so long as is necessary for the purpose for which they are used.
  4. We only hold such of Your Personal Data as you have provided to us and we will endeavour to update Your Personal Data within 14 working days of any new or updated personal data being provided to us by you, to ensure that Your Personal Data we hold is as accurate as possible.
  5. In the event that you submit any of Your Personal Data to us (either through our website or by telephone, or otherwise) we will keep Your Personal Data on our records for a period of 1 year after our last contact with you to enable us to fulfil the Purposes. After this time, we may continue to hold Your Personal Data if we are required to do so for legal reasons, or for the purpose of providing you with information relating to our new or existing products or services. Please email us using our Contact Us form on our website if you would prefer us not to hold Your Personal Data for this purpose.
  6. You are entitled to ask for a copy of Your Personal Data (for which we may charge a small fee) and to have any inaccuracies in Your Personal Data corrected.
  7. For quality control and training purposes, we may monitor or record your communications with us.
  8. Cookies
    We may store information about you in a cookie (a small file that is sent by our web server to your computer), which we can access when you make return visits to our website. Sending cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your choices and of any orders you place through our website.If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that cookies are stored in. Our cookies have file names containing the letters “mandon”. If you want to stop cookies being stored on your computer in the future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information about deleting or controlling cookies is available at www.aboutcookies.org.
  9. Please note that when you visit our website, we may also log your IP address, a unique identifier for your computer or other access device. We will keep these records for up to 5 years.

If your personal details change, please email us via our Contact Us form on our website. If you have any queries about how we use personal data, please contact us by writing to Mandon Software Limited, Suite T3, Bates Business Centre, Church Road, Harold Wood, Romford RM3 0JF or by email using our Contact Us form on our website.