Insurance administration software, built around how you write business

MPACS takes a risk from first enquiry to quote, referral, issue, adjustment, renewal and claim. Your products, rates and wordings sit in the system as settings, so changing how you trade is a set-up job rather than a development project.

We've built software for the insurance market, and only the insurance market, since 1999.

Book a demoSee what MPACS does

A Mandon colleague working at a desk

Less re-keying. Fewer spreadsheets on the side.

Most of the admin in a specialist book isn't difficult. There's just a lot of it, spread across inboxes, rating sheets and somebody's tracker. MPACS pulls it into one record per risk, with every version, document, email and note attached to it.

When a broker rings to ask where a quote has got to, the answer is on one screen.

Your products, your rules

New products are built from configuration: the questions you ask, the rating tables behind them, the referral points, the documents that come out at the end. Add a field to a proposal form and it can feed straight into the rating.

That's why one system can run structural warranty, staff absence, marine and commercial property without any of them inheriting the others' compromises.

MPACS shown on a laptop, a tablet and a phone

Built for specialist books

MGAs, insurers, underwriting agencies and brokers running their own schemes. Typically the businesses whose products don't fit a standard policy system, and who've tried bending one to fit.

Classes running on MPACS today include commercial combined, commercial property, landlord and household, private medical, staff absence, structural warranty and marine.

What customers say

They have been very receptive to our ever changing business needs during our rapid growth in the structural warranty market. We have enjoyed a great partnership and the staff have been great at meeting our tight deadlines and fulfilling all our software requirements. Mandon is our one stop shop for all IT software needs.

Chief Operating Officer Structural warranty provider

Having a software company that understands the insurance market and regulatory requirements is a big bonus. It saved us time and gave us a lot of confidence in their team. They worked with us to cover every angle of our business. The ongoing support never fails us.

Operations Manager Marine insurance broker, working with Mandon since 2000

MPACS has been improved such that it may be one of the best insurance software solutions available.

Managing Director Marine insurance broker

MPACS fits in nicely with our business and has helped our scheme steadily grow over the years. The team are friendly, personable and have a good understanding of the insurance market, which speeds up the turnaround times for changes.

Operations lead Scheme insurer

See it with your own products

Tell us what you write and how you work today. We'll show you how MPACS would handle it, using examples that look like your business rather than a generic demo.

Book a demo